This FAQ covers 3 common questions about search results, search scope, and where to find the entry point, plus a short glossary.
FAQ
Does the search include members who already left the group?
- This search is mainly used to locate people in the current group chat.
- If someone has already left the group, they usually will not appear in the current member search results.
- To confirm the current member list, open View All Members and check the list there.
What should I do if the search returns no results?
- Check whether the name keyword is spelled correctly.
- Try a fuller or more commonly used part of the person’s name.
- Confirm that the person is still in the target group chat.
Where can I open the Search Group Members entry?
- Open the target group chat window first.
- Click the ... button in the top-right corner to open the chat settings panel.
- Use the Search Members field at the top, or click View All Members and continue searching in the Group Members page.
Glossary
| Term | Definition |
|---|---|
| Chat Settings | The settings panel in the top-right area of the group chat window, where member-related options are available. |
| Search Members | The input field used to filter members in the current group chat by name keyword. |
| Group Members page | The page that shows the full member list and lets you continue searching within that list. |