Service Desk

Service Desk helps enterprise administrators centrally view and manage all service desks in the organization and their push requests. It provides the tools you need to review applications, search records, filter by status, and handle approvals, making management more efficient and helping you accomplish tasks with ease. With Service Desk, you can check service desk creation requests and operating status, view push request approval status and push status, and switch between pending and approved items in both management areas. You can also see whether a service desk is active, disabled, or administrator-disabled, and approved push requests are published automatically after approval. Whether you're reviewing new service desk applications, monitoring service availability, or approving push content for compliance, Service Desk helps you stay productive and complete tasks efficiently. Choose the documentation below that best matches your needs to learn more.

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