Help Desk Session

Help Desk Session helps you handle employee support requests through a centralized service desk. It provides the tools you need to access service desks, review existing ones, and start conversations, making your work more efficient and helping you accomplish tasks with ease. With Help Desk Session, you can view service desk introductions, create a new service desk with a name and service scope, browse created service desks with the latest message preview, open a conversation window, and submit questions that are answered by an AI robot or routed to human service. It also supports notification and announcement delivery for policy updates, event notices, and sales reports. Whether you're supporting IT, HR, administration, or finance scenarios, Help Desk Session helps you stay productive and complete tasks efficiently across different work environments. Choose the documentation below that best matches your needs to learn more.

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