Common questions about Message Recall Settings mainly focus on the entry location, time limit options, and group management permissions, covering 3 high-frequency topics.
FAQ
Where can I find the message recall settings?
- Sign in to the enterprise admin console.
- Open WPS Collaboration in the left navigation pane.
- Click Chat Message Settings to find the Message Recall Settings area.
Can I set a custom time limit for member message recall?
- Open the Chat Message Settings page.
- Find Allow members to recall messages sent within.
- You can currently choose from 2 minutes, 10 minutes, 1 hour, and 24 hours, but you cannot enter a custom duration.
What limits apply to recalling any message as a group owner or group admin?
- Open the Chat Message Settings page and review the related checkbox.
- When enabled, group owners and group admins can recall messages sent by any member in the group.
- This permission applies only to group chats and does not apply to one-to-one chats.
Glossary
| Term | Definition |
|---|---|
| Enterprise Admin Console | The management interface where enterprise admins configure collaboration, permissions, and message rules. |
| Message Recall Time Limit | The time window during which a member can still recall a sent message. |
| Any-message recall for group owners and group admins | A permission that allows group management roles to recall messages sent by any member in a group chat, beyond the regular member recall limit. |