WPS Message Detail Settings on macOS FAQ

Last updated:July 23, 2026

Common questions about WPS Message Detail Settings usually involve where to find the setting, which clients it affects, and how preview behavior changes; this FAQ covers 3 common questions.

FAQ

Where can I find Message Detail Settings?

  1. Sign in to the Enterprise Admin Console.
  2. Open WPS Collaboration in the left navigation.
  3. Click Chat Message Settings to find the Message Detail Settings option.

Which clients does this setting affect?

  1. This setting applies to how new messages are displayed across clients.
  2. When it is on, new messages can show detail previews.
  3. When it is off, new messages show only prompts instead of message content.

Why can’t I see message content previews after turning the setting off?

  1. After Message Detail Settings is turned off, the system keeps only the new message prompt.
  2. Members need to open the related chat to read the full message content.
  3. If you want previews back, turn Message Detail Settings on again.

Glossary

TermDefinition
Enterprise Admin ConsoleThe management page where enterprise admins configure collaboration and organization settings.
Chat Message SettingsThe settings page used to manage chat-related display and notification behavior.
Message Detail SettingsThe switch that controls whether new messages show content previews.