Use WPS Message Detail Settings with 2 how-to topics, both available without membership and 0 membership-related items.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Open the Chat Message Settings page | Free |
| 2 | 2. Configure message detail display | Free |
How-to Guide
1. Open the Chat Message Settings page
Entry: Enterprise Admin Console → WPS Collaboration → Chat Message Settings
- Sign in to the Enterprise Admin Console.
- In the left navigation pane, click WPS Collaboration.
- Expand the collaboration management menu and click Chat Message Settings.
- Open the Chat Message Settings page to review or change the setting.
Success Criteria
- Interface result: The Chat Message Settings page is open.
- Next action available: You can view the Message Detail Settings switch.
Tips While Using
- Common mistake: If you are not signed in with an admin account, the management entry may not appear.
- Environment note: Keep the network connection stable before opening the admin console.
2. Configure message detail display
Entry: Chat Message Settings page → Message Detail Settings switch
- Open the Chat Message Settings page.
- Locate the Message Detail Settings option.
- Turn the switch on or off as needed.
- When it is on, new messages across clients show detail previews.
- When it is off, new messages do not show detail previews and only display prompts such as a new message notice.
- The change takes effect immediately after you update the setting.
Success Criteria
- Interface result: The Message Detail Settings switch shows the updated state.
- Next action available: Future new messages will follow the current display rule.
Tips While Using
- Common mistake: Changing the switch without checking the current state can produce the opposite result from what you expect.
- Environment note: The setting change depends on a normal connection to the admin console.