When using WPS More, common questions focus on the entry location, menu differences, and sent results; this section includes 4 frequently asked questions.
FAQ
Where is the More button?
- Open the WPS collaboration chat interface.
- Look at the toolbar in the compose bar at the bottom of the chat window.
- Find the
...button in that toolbar. This is the More entry.
Why do one-to-one chats and group chats show different menus?
- Open the More menu and confirm whether the current conversation is a one-to-one chat or a group chat.
- In a one-to-one chat, you can see the personal contact card action.
- In a group chat, extra actions such as Group Poll and Write Email are also available.
What does the recipient see after I send a contact card?
- After the card is sent, a contact card appears in the chat.
- The card shows the contact avatar, name, and a personal contact card label.
- The recipient can open the card to view more details.
Why can't I see Group Poll or Write Email?
- Confirm whether the current conversation is a group chat.
- If you are in a one-to-one chat, Group Poll and Write Email are not shown.
- Switch to a group chat and open the More menu again.
Glossary
| Term | Definition |
|---|---|
| More menu | An expanded action menu in the chat compose bar that opens extra collaboration actions. |
| Personal contact card | A contact card sent in chat so the recipient can open and view more details about a person. |
| Group poll | A poll card created in a group chat so members can vote directly in the conversation. |
| Recipient picker | The selection panel used to choose specific group members before opening the mail editor. |