WPS Message Notifications on Windows FAQ

When using Message Notifications, the most common questions focus on sounds, pop-up privacy, meeting-time interruption control, and notification open behavior; this FAQ includes 4 common questions and 4 glossary terms.

FAQ

How can I protect message privacy in notification pop-ups?

1. Open WPS Teams.
2. Go to Settings → Message Notifications → Notification pop-up style.
3. Select Hide message details.
4. Future notification pop-ups show only a general reminder instead of the full message content.

How can I avoid message interruptions during meetings?

1. Open Settings → Message Notifications.
2. Find Turn off message pop-up notifications during calls and meetings.
3. Select this option.
4. After you enter a call or meeting, message pop-ups no longer appear.

Why does clicking a notification open the chat panel or the main window?

1. Open Settings → Message Notifications.
2. Check the current option under In-app notification open behavior.
3. If Chat panel is selected, clicking a notification opens the message in the chat panel.
4. If Main app window is selected, clicking a notification switches to the main window.

What should I check if pop-up notifications are enabled but do not appear?

1. Confirm that Message pop-up notifications is turned on.
2. Check whether Windows allows WPS Teams to show desktop notifications.
3. Confirm whether you are in a call, meeting, screen sharing, or casting scenario that may affect pop-up display.
4. Send a test message and check whether the pop-up appears again.

Glossary