When using Email Notifications, the most common questions fall into 3 areas: finding the notification entry, understanding reminder content, and troubleshooting missing alerts; this section includes 3 common answers.
FAQ
Where do I turn on new email notifications?
- Open the WPS Mail page.
- Click Settings in the top-right corner.
- Open Notification Settings and turn on New Email Notifications.
- Choose All folders or Inbox only as needed.
What does the daily unread email reminder include?
- Turn on Daily Unread Email Reminders.
- Set the daily reminder time.
- At the scheduled time, WPS sends a summary reminder for unread emails across your mail accounts.
Why am I not receiving email notifications?
- Make sure New Email Notifications or Daily Unread Email Reminders is turned on.
- Check that you are signed in to WPS and connected to the internet.
- Check whether Windows allows WPS to send notifications.
- If alerts still do not appear, reopen Notification Settings and confirm the scope and reminder time.
Glossary
| Term | Definition |
|---|---|
| New Email Notifications | Real-time alerts sent when a new email arrives. |
| Daily Unread Email Reminders | Scheduled reminders that summarize unread email status at a set time each day. |
| Notification Scope | The mail range covered by new email notifications, such as all folders or inbox only. |