WPS @ Mentions and # Cloud Document Sharing on Windows FAQ

Q: What documents appear after I type #?

Type # in the collaboration chat message box. Review the cloud document list in the pop-up panel. Check recently opened cloud documents first, because they are shown with priority.

Q: What will other people see after I send the message?

If you use @ , the message shows the mentioned member. If you use # , the message shows the shared cloud document. Other participants can view the message after they enter the current conversation.

Common questions about WPS @ mentions and # cloud document sharing usually involve member suggestions, cloud document selection, and what recipients see after sending; this section covers 3 frequent questions.

FAQ

Why does no member list appear after I type @?

Make sure you are in the collaboration chat window instead of another editing area.
Check whether your network connection is working normally so the conversation data can load.
Continue typing member-related text after @ and see whether the suggestion list appears.

What documents appear after I type #?

Type # in the collaboration chat message box.
Review the cloud document list in the pop-up panel.
Check recently opened cloud documents first, because they are shown with priority.

What will other people see after I send the message?

If you use @, the message shows the mentioned member.
If you use #, the message shows the shared cloud document.
Other participants can view the message after they enter the current conversation.

Glossary

Term	Definition
@ mention	Typing `@` in a message and selecting a member to notify a specific person in the conversation.
# cloud document sharing	Typing `#` in a message and selecting a cloud document to send it quickly to the current conversation.
Collaboration chat window	The WPS collaboration conversation area used for sending messages, notifying members, and sharing materials.