WPS Smart Document @ Mention on Android FAQ

Common questions about WPS Smart Document @ Mention on Android usually involve notifications, permissions, and contact visibility; this section includes 4 FAQs and 4 glossary terms.

FAQ

Why doesn’t the contact list appear after I type @?

1. Make sure the document is in editable mode instead of read-only preview.
2. Check whether your device is connected to the internet, because the contact list usually loads online.
3. Confirm that you are signed in to your WPS account.
4. If the list still does not appear, reopen the document and try typing @ again.

What notification does a mentioned collaborator receive?

1. After the mention is completed and synced, the mentioned collaborator receives a message reminder.
2. They can check it in the message center or through app notifications.
3. Opening the reminder usually helps them jump to the related document content faster.

Why can’t I mention some people?

1. Check whether the person has already joined the current document collaboration.
2. Confirm that the person has permission to access the document.
3. If they are outside the collaborator scope, share the document or add them as a collaborator first, then try again.

How can I use document collaboration mention on Android more efficiently?

1. Type @ close to the exact content that needs attention.
2. Add a short and clear note after the mention, such as what to review, revise, or confirm.
3. Mention only the people who are directly related to the task to reduce unnecessary reminders.
4. Finish editing and syncing on a stable network so reminders can arrive more smoothly.

Glossary