How to Show Online Device Status in Chat Window in WPS on Windows

Use Show Online Device Status in Chat Window with 2 how-to topics that can be completed in the admin console; 2 items are available without membership and 0 items are membership-related.

How-to Index

How-to Guide

1. Open the Chat Message Settings page

Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings

1. Sign in to the WPS 365 admin console.
2. In the enterprise admin console, open WPS Collaboration to expand the collaboration management menu.
3. Select Chat Message Settings to open the settings page.

Success Criteria

• Interface result: The Chat Message Settings page opens.
• Next action available: You can review and adjust chat-related settings.

Tips While Using

• Common mistake: If you are not using an admin account, the management entry may not be visible.
• Environment note: A working network connection and enterprise admin permissions are required.

2. Turn on Show Online Device Status in Chat Window

Entry path: Chat Message Settings → Show Online Device Status in Chat Window toggle

1. Open the Chat Message Settings page.
2. Find the Show Online Device Status in Chat Window option.
3. Turn on the toggle on the right.
4. After it is enabled, one-to-one chat windows, profile cards, and similar views can display the user's online device status.
5. If you want to disable it later, turn the toggle off again.

Success Criteria

• Interface result: The setting is shown as enabled.
• Next action available: Members can view online status and device type in supported locations.

Tips While Using

• Common mistake: Opening the collaboration menu without entering Chat Message Settings will not show the toggle.
• Environment note: This setting is controlled centrally by admins and is not configured per member.