Show Online Device Status in Chat Window in WPS on Windows FAQ

Last updated:July 23, 2026

When using Show Online Device Status in Chat Window, the most common questions are about display scope, visible details, and when changes take effect. This FAQ covers 4 common questions.

FAQ

Can other people see my exact device details after this feature is enabled?

  1. After the setting is enabled, the system shows whether you are online and what type of device you are using.
  2. Device type usually means categories such as computer, phone, or tablet.
  3. It does not show a specific device model or location.

Does this feature work in group chats?

  1. This feature is mainly used in one-to-one chat windows and profile cards.
  2. Group chats usually do not show each member's online device status.
  3. If needed, an admin can verify the actual display scope in the live environment.

If I turn the feature off, will status information disappear from old messages?

  1. After the feature is turned off, online device status is no longer shown in chat windows or profile cards.
  2. This setting does not change the content of messages that were already sent.
  3. Existing message history remains available.

How long does it take for a setting change to take effect?

  1. After the admin saves the setting, allow time for the system to sync.
  2. In many cases, the updated result can be seen within a few minutes.
  3. If the change is not visible yet, refresh the page and check again.

Glossary

TermDefinition
Online device statusInformation that shows whether a member is currently online and what type of device they are using.
One-to-one chat windowA chat interface used for direct communication between two members.
Profile cardA card that shows a member's basic information and some status details.
Chat Message SettingsThe admin page used to manage chat-related settings across the organization.