When using View Active Devices, 3 common question types include unfamiliar device checks, understanding device counts, and interpreting sign-in time; this FAQ includes 3 common answers.
FAQ
What should I do if I see an unfamiliar device in the active device list?
- Open the Active Devices list right away.
- Find the unfamiliar device and click Sign out.
- Return to your account security settings and change your password as soon as possible.
- If needed, review your sign-in methods and enable extra security verification.
How many devices can stay signed in at the same time?
- This feature page helps you review the devices currently signed in to your account.
- If you want to confirm your current sign-in status, check the active device list directly.
- It is recommended to remove devices you no longer use on a regular basis so your account status stays clear.
Is the sign-in time shown in the device list accurate?
- The time shown in the device list helps you judge recent account activity.
- You can compare it with your own usage history to confirm whether the device activity was yours.
- If the time or device information looks unusual, sign out that device first and then review your account security.
Glossary
| Term | Definition |
|---|---|
| Active Devices | A list that shows the current WPS account sign-in status across different devices. |
| Sign out | Remotely removes the account from a selected device so that device no longer keeps the current sign-in status. |
| Personal Center | The WPS account management entry where you can review devices, membership status, and personal information. |