When using Sign-In Methods, the most common questions cover sign-in method selection, verification code delivery, and post-sign-in status; this section includes 3 FAQs.
FAQ
Which sign-in methods are available in WPS collaboration?
- Open the WPS desktop app and go to the sign-in screen.
- Check the available options on the page.
- Choose phone number, email, or SSO sign-in based on your account type.
What should I do if I do not receive a verification code?
- Check whether the phone number you entered is correct.
- Confirm that your network connection is working and that messages are not being blocked.
- Request the code again or try signing in later.
Can I use the same account on another device after signing in?
- Confirm that the current device has signed in successfully.
- Sign in on another device with the same account and the same method.
- The available synced content depends on your account and service status after sign-in.
Glossary
| Term | Definition |
|---|---|
| SSO | Single Sign-On, a method that lets users access services through one identity authentication system. |
| Verification code | A one-time code used to verify a phone number or account identity during sign-in. |
| Collaboration workspace | The document, team, or organization-related working environment available after account sign-in. |