Show Online Device Status in Chat Window in WPS on macOS FAQ

When using Show Online Device Status in Chat Window, the most common questions focus on visibility scope, displayed information, and when the setting takes effect. This section covers 4 common questions.

FAQ

What device information can others see after this feature is enabled?

1. After the feature is enabled, members can see whether you are online and what type of device you are using.
2. Device type is typically shown as a category such as desktop, phone, or tablet.
3. Specific device models or location details are not shown.

Does this feature appear in group chats?

1. This feature mainly applies to one-to-one chat windows and profile cards.
2. Group chats do not show members' online device status.
3. If needed, an administrator can confirm the current display scope in the settings page.

Will turning the feature off affect previous messages?

1. After the feature is turned off, online device status is no longer shown in chat windows or profile cards.
2. Previously sent message content is not changed.
3. The setting affects status display only and does not affect message delivery.

How long does it take for a setting change to take effect?

1. After the administrator changes the setting, wait for the configuration to sync.
2. It can usually take effect for enterprise members in a short time.
3. If you do not see the change yet, refresh the related page and check again.

Glossary