When using View Active Devices, common questions usually involve unfamiliar devices, sign-in quantity, and device status checks; this FAQ includes 3 common questions and a glossary.
FAQ
What should I do if I see an unfamiliar device in the active device list?
- Open the Current Active Devices list right away.
- Find the unfamiliar device and sign it out.
- Change your account password as soon as possible.
- If needed, review your sign-in methods and account environment to reduce future risk.
How many devices can stay signed in at the same time?
- The current feature guidance does not state a strict device count limit.
- You can sign in to the same WPS account on multiple devices.
- For account safety, review and remove devices you no longer use on a regular basis.
Is the sign-in time shown in the device list accurate?
- The device list records recent sign-in activity for each device.
- You can use the sign-in time as a reference when checking whether the device was used by you recently.
- If the time looks unusual, review the device and sign it out if needed.
Glossary
| Term | Definition |
|---|---|
| Current Active Devices | The list of devices where the current WPS account is still signed in. |
| Sign out | Remotely remove the account from a selected device so it no longer stays signed in. |
| Personal Center | The WPS account area where you can review account information and related settings. |