WPS My Favorites on Windows FAQ

Last updated:July 23, 2026

When using WPS My Favorites, common questions usually involve supported item types, search methods, and syncing behavior; this FAQ includes 4 common questions and a short glossary.

FAQ

What types of content can I save in My Favorites?

  1. Open WPS Teams and go to My > Favorites.
  2. Review the source labels shown on saved items.
  3. Saved content can include chat messages, files, schedules, meetings, and similar collaboration items.

How can I find a specific item quickly when I have many saved items?

  1. Open the Favorites page.
  2. Enter a keyword in the search box at the top, such as a content name, message keyword, or related object name.
  3. Review the filtered results and open the target item.

Will my saved items still be there after I switch devices?

  1. Sign in to the same WPS account on the new device.
  2. Open WPS Teams and go to My > Favorites.
  3. Wait for collaboration data to sync, then check whether your saved list appears.

Why can’t I open the original content after I click a saved item?

  1. Confirm that your current account still has permission to access that content.
  2. Check whether your network connection is working normally.
  3. Return to the saved list and click the item again, or ask the content owner or collaborator to confirm access scope.

Glossary

TermDefinition
My FavoritesA WPS Teams entry point for viewing and managing saved collaboration content in one place.
Saved itemA specific piece of content added to the favorites list, such as a message, file, schedule, or meeting item.
Original locationThe source page that the saved item belongs to, such as a chat page or document page.
Keyword searchA way to filter the favorites list by entering text in the search box at the top of the page.