When using Personal Settings, users commonly ask about 3 areas: profile editing, device management, and account security; this FAQ covers 3 common questions.
FAQ
Why can’t I edit some personal information in WPS Personal Settings on Windows?
- Open Settings and go to Personal Info.
- Check which fields are editable and which are read-only.
- If fields such as name or department cannot be edited, they are usually synced from the organization directory.
- Contact your organization admin if you need those fields changed.
How do I manage devices signed in to my WPS account on Windows?
- Open Settings and go to Account & Security.
- Click View signed-in device list.
- Review the devices currently signed in with your account.
- Sign out of devices that you no longer use.
How do I open the account security center to change a password or verification method?
- Open Settings and go to Account & Security.
- Click Go to Account and Security Center.
- Follow the prompts on the page to change the password or update verification settings.
- Return to the client after you finish.
Glossary
| Term | Definition |
|---|---|
| Personal Info | The profile details tied to the current account, such as the avatar, name, ID, work status, and department. |
| Account & Security | The settings area used to open the account security center, manage password or verification settings, and review device sign-ins. |
| Signed-in device list | The list of client devices that are currently signed in or were previously signed in with the current account. |