How to Use WPS Message List on Windows

Use WPS Message List with 5 how-to topics, including 5 free topics and 0 membership-related topics, and jump from the index to the task you need.

How-to Index

How-to Guide

1. Search conversations

Entry: Top of the Message List → Search box

1. Open the WPS collaboration workspace and locate the search box at the top of the Message List.
2. Type a conversation name or related keyword.
3. Review the matching results.
4. Click the target conversation to open the related chat window.

Success Criteria

• Interface result: Matching conversations appear based on your keyword.
• Next action: You can open the selected conversation and review its messages.

Tips While Using

• Common mistake: If the keyword is too short, the result list may be broad. Try a more specific name.
• Environment note: Your account message data needs to be synced.

2. Filter conversations by category

Entry: Below the search box → Category tabs

1. Find the category tab bar below the search box in the Message List.
2. Click a category such as All, @Me, Direct Chats, Documents, or Tags.
3. Check that the Message List switches to the selected conversation type.
4. Click All when you want to return to the full list.

Success Criteria

• Interface result: Only conversations in the selected category are shown.
• Next action: You can continue by opening any conversation in the filtered list.

Tips While Using

• Common mistake: After switching categories, users may think some conversations disappeared. Return to All to see the full list.

3. Pin or unpin a conversation

Entry: Message List → Right-click a conversation → Pin or Unpin

1. In the Message List, find the conversation you want to keep in view.
2. Right-click the conversation.
3. Select Pin to keep it at the top of the list.
4. To restore normal ordering, right-click the same conversation again and select Unpin.

Success Criteria

• Interface result: After pinning, the conversation stays at the top of the list and shows a pin indicator.
• Next action: After unpinning, the conversation returns to normal ordering.

Tips While Using

• Common mistake: If you do not right-click directly on the target conversation item, the menu may not appear.

4. Review Message List details

Entry: Left-side Message List area

1. Review each conversation item in the left-side Message List.
2. Identify the avatar, conversation name, and whether an External label appears.
3. Check unread badges, the latest message preview, and the timestamp.
4. If a Do Not Disturb icon appears, use it to understand the current notification status.
5. Click any conversation to open the full chat content on the right side.

Success Criteria

• Interface result: You can see summary information for each conversation in the list.
• Next action: Clicking a conversation opens the related messages on the right side.

Tips While Using

• Common mistake: Looking only at the conversation name can cause you to miss unread badges or notification status. Review multiple indicators together.

5. Use more categories and management options

Entry: Category tab bar → More button

1. Find the More button in the category tab bar.
2. Click More to expand additional actions.
3. Select options such as Manage Groups.
4. Organize the conversation grouping structure based on your current collaboration needs.

Success Criteria

• Interface result: The additional actions menu opens after you click More.
• Next action: You can continue into group management or related organization actions.

Tips While Using

• Common mistake: The More button is not a standard category tab. It opens additional management actions.