Use WPS Message History through 3 topics: view message history, jump to the original conversation, and view context. Choose a topic from the index and follow the steps to complete the task.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. View Message History | Free |
| 2 | 2. Jump to Conversation | Free |
| 3 | 3. View Context | Free |
How-to Guide
1. View Message History
Entry: Message editor bar → View Message History
- Open the WPS collaboration chat interface.
- Click View Message History above the message editor bar.
- In the pop-up history window, review the available records.
- Switch between these categories as needed: All, Files, Cloud Docs, Images & Videos, and Links.
Success Criteria
- Interface result: The message history window opens and shows the historical message list.
- You can continue: You can switch between categories and review the corresponding content.
Tips While Using
- The category tabs help narrow the content you want to review.
- A network connection is usually needed to load collaboration chat history.
2. Jump to Conversation
Entry: Message editor bar → View Message History → Jump to Conversation
- Open the WPS collaboration chat interface.
- Click View Message History to open the history window.
- Move the pointer over the target historical message.
- Click Jump to Conversation.
- Check whether the chat has moved to the original position of that message.
Success Criteria
- Interface result: The current collaboration chat is positioned at the selected historical message.
- You can continue: You can keep reviewing the messages around that location.
Tips While Using
- For image and attachment history items, right-click the image or attachment first, then choose Jump to Conversation.
3. View Context
Entry: Message editor bar → View Message History → View Context
- Open the WPS collaboration chat interface.
- Click View Message History to open the history window.
- Move the pointer over the target historical message.
- Click View Context.
- Review the target message and its surrounding messages in the history window.
Success Criteria
- Interface result: The history window moves to the target message area and shows nearby messages.
- You can continue: You can keep reading the surrounding discussion.
Tips While Using
- For image and attachment history items, right-click the image or attachment first, then choose View Context.