WPS Chat History Search on Windows FAQ

Last updated:July 23, 2026

These FAQs focus on search scope, result visibility, and message status so you can understand why some messages appear and others do not.

FAQ

Can I search both cloud and local message history?

  1. Open the top global search bar and enter Search More.
  2. Switch to the Chat History tab.
  3. Enter a keyword to search both locally cached history and cloud-stored history.

Can recalled messages appear in results?

  1. Open the Chat History search view.
  2. Enter a keyword related to the target message.
  3. If the message was recalled, it does not appear in the search results.

Why can’t I see some messages mentioned by coworkers?

  1. Make sure you entered the Chat History tab through Search More.
  2. Check whether your account can access the conversation that contains the message.
  3. Search results follow message permissions, so messages outside your access scope are not shown.

How do I search chat history and open the original context?

  1. Enter a keyword in the Chat History tab.
  2. Find the matching conversation in the results list.
  3. Open the result to jump back to the original conversation and review nearby messages.

Glossary

TermDefinition
Global search barThe unified search entry at the top of the collaboration interface that opens broader search options.
Search MoreThe search page entry opened from the search drop-down menu, where you can switch search scopes.
Chat HistoryThe searchable set of historical messages available to the current account, including local cache and cloud-stored history.
Conversation groupingA result layout that groups matches by conversation so related messages are easier to review together.