Use Message Detail Settings through 2 how-to topics in the enterprise admin console; the index below includes 2 free topics and 0 membership-related items, matching the counts in the Introduction section.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Open the chat message settings page | Free |
| 2 | 2. Configure message detail display | Free |
How-to Guide
1. Open the chat message settings page
Entry: Enterprise Admin Console → WPS Collaboration → Chat Message Settings
- Sign in to the enterprise admin console.
- In the left navigation pane, click WPS Collaboration to expand the collaboration management menu.
- Click Chat Message Settings to open the settings page.
Success Criteria
- Interface result: You can see chat message-related configuration items on the page.
- Next action available: You can continue to find the Message Detail Settings toggle and adjust it.
Tips While Using
- Common mistake: If you are not signed in with an admin account, the management entry may not appear.
- Environment note: A working network connection and enterprise admin permissions are required.
2. Configure message detail display
Entry: Chat Message Settings page → Message Detail Settings toggle
- Open the Chat Message Settings page.
- Find the Message Detail Settings option.
- Turn the toggle on or off based on your management needs.
- When it is on, new messages across clients show detail previews. When it is off, new messages do not show detail previews and only prompts such as New message appear.
- After the change is saved, the setting takes effect.
Success Criteria
- Interface result: The Message Detail Settings toggle shows the updated state.
- Next action available: New messages received later on member clients follow the current display rule.
Tips While Using
- Common mistake: Changing the setting before confirming the organization’s privacy policy can result in the wrong display behavior.
- Environment note: This setting depends on the enterprise admin console and cannot be changed directly by regular members.