WPS Message Detail Settings on Windows FAQ

Common questions about Message Detail Settings usually focus on where to find the entry, which clients are affected, and how preview behavior changes; this FAQ covers 3 common questions and a short glossary.

FAQ

Where can I find Message Detail Settings?

1. Sign in to the enterprise admin console.
2. Open WPS Collaboration in the left navigation pane.
3. Click Chat Message Settings to find the Message Detail Settings option.

Which clients are affected by this setting?

1. This setting controls how new messages are displayed across clients.
2. After it is turned on or off, new message preview behavior is adjusted consistently on Windows, Mac, iOS, Android, and other clients.
3. To confirm the result, receive a new message on any client and check the preview behavior.

Can members still read message content after message detail display is turned off?

1. After the setting is turned off, notification panels or message lists no longer show message details directly.
2. Members can still open the related chat and read the full message content there.
3. This setting changes only how new message previews are displayed and does not affect normal message sending or receiving.

Glossary