When using Message Assistant, common questions usually involve conversation count, restored position, and message notifications; this FAQ includes 3 common questions and a glossary.
FAQ
How many conversations can appear in the Message Assistant list?
- Open the Message Assistant subpage.
- Review the stored conversation list.
- Conversations that have been moved into Message Assistant appear in that list and are displayed in time order.
After I move a conversation out of Message Assistant, will it return to its original position?
- In Message Assistant, right-click the target conversation.
- Select Move out of Message Assistant.
- Return to the main chat list and check the conversation. It appears again, but its order may change based on the latest message time instead of returning to its previous position.
Will I still receive messages and notifications after moving a conversation into Message Assistant?
- Move the conversation into Message Assistant.
- Keep your account online and continue receiving collaboration messages.
- This action changes only where the conversation is displayed. It does not mean you leave or block the conversation. If you want fewer alerts, combine it with message notification settings such as Do Not Disturb.
Glossary
| Term | Definition |
|---|---|
| Message Assistant | A list area that stores conversations moved out of the main chat list. |
| Main chat list | The default conversation list shown on the left side of the collaboration message interface for common or recently active chats. |
| Move out of Message Assistant | The action that restores a stored conversation from Message Assistant to the main chat list. |