Use Mark Unread as Read with 2 how-to topics, including Mark as Unread and Mark as Read; choose a topic from the index and follow the entry path and steps.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Mark as Unread | Free |
| 2 | 2. Mark as Read | Free |
How-to Guide
1. Mark as Unread
Entry path: Message list → Right-click menu → Mark as unread
- Open the WPS collaboration chat interface.
- In the left message list, find the message you want to mark as unread.
- Right-click the message.
- Click Mark as unread in the menu.
- The message changes to unread status.
Success Criteria
- On-screen result: The message returns to unread status.
- What you can do next: You can open and handle it later.
Tips While Using
- Common mistake: Right-click the target message in the left message list instead of clicking randomly in the chat content area.
- Environment note: Message status sync usually requires a normal network connection.
2. Mark as Read
Entry path: Message list → Right-click menu → Mark as read
- Open the WPS collaboration chat interface.
- In the left message list, find the message you want to mark as read.
- Right-click the message.
- Click Mark as read in the menu.
- The message changes to read status.
Success Criteria
- On-screen result: The message shows as read and no longer appears as an unread reminder.
- What you can do next: You can continue reviewing other conversations or messages.
Tips While Using
- Common mistake: Make sure you selected the correct message so you do not clear a reminder that still needs follow-up.
- Environment note: If the chat list does not refresh immediately, check again after sync completes.