How to Use WPS Priority Feature Settings on Windows

This how-to guide covers 7 topics for WPS Priority Feature Settings on Windows, including opening settings, configuring rules, sending urgent messages, and checking read status; 7 items are available without membership and 0 are membership-related.

How-to Index

How-to Guide

1. Open the Priority Feature Settings page

Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings → Priority Feature Settings → View Details

1. Sign in to the Enterprise Admin Console.
2. Click WPS Collaboration to expand the collaboration management menu.
3. Click Chat Message Settings to open the chat message settings page.
4. Find Priority Feature Settings in the configuration list.
5. Click View Details to open the settings page.

Success Criteria

• Interface result: The Priority Feature Settings page opens successfully.
• Next action available: You can switch tabs and continue configuring rules.

Tips While Using

• Common mistake: If you are not in the enterprise admin console, the configuration entry may not be visible.
• Permissions: This entry usually requires an enterprise administrator account.

2. Set members or departments that cannot be marked urgent

Entry path: Priority Feature Settings → Members/Departments That Cannot Be Marked Urgent → Add Rule

1. Open the Priority Feature Settings page.
2. Click the Members/Departments That Cannot Be Marked Urgent tab.
3. Click Add Rule.
4. Select the members or departments you want to restrict.
5. Select the needed restriction type, such as not allowing in-app pop-up urgent reminders.
6. Click Save after confirming the rule.

Success Criteria

• Interface result: The new rule appears in the restriction list.
• Next action available: You can edit or delete the rule later.

Tips While Using

• Common mistake: If no member or department is selected, the rule will not be complete.
• Environment limit: Up to 50 restriction rules can be created.

3. Set the in-app pop-up urgent usage limit

Entry path: Priority Feature Settings → Priority Feature Control → In-App Pop-up Urgent Usage Limit / Add Whitelist

1. Open the Priority Feature Settings page.
2. Click the Priority Feature Control tab.
3. Check the current value in the In-App Pop-up Urgent Usage Limit area.
4. Adjust the shared usage limit as needed. The default value is 300 recipient-times per person per day.
5. If you need a separate rule, click Add Whitelist.
6. Select a member or department and set a separate limit.
7. Click Save to finish.

Success Criteria

• Interface result: The updated limit or whitelist rule appears on the page.
• Next action available: You can continue adding, editing, or deleting whitelist rules.

Tips While Using

• Common mistake: If you leave the page without saving, the new limit will not take effect.
• Environment limit: Up to 50 whitelist rules can be created.

4. Send an urgent message in chat

Entry path: WPS Teams client → Chat conversation → Right-click message → Urgent

1. Open the WPS Teams client.
2. Open the target chat conversation from the left navigation area.
3. Right-click the message bubble that you want to mark as urgent.
4. Click Urgent in the action menu.

Success Criteria

• Interface result: The urgent-message flow opens.
• Next action available: You can continue selecting recipients or delivery options.

Tips While Using

• Common mistake: If no specific message is selected, the urgent action cannot be used.
• Environment limit: You need normal access to the chat conversation.

5. Configure urgent delivery in a group chat

Entry path: WPS Teams client → Chat conversation → Right-click message → Urgent → Urgent Settings

1. Open the WPS Teams client and enter the target group chat.
2. Right-click the message bubble that you want to mark as urgent.
3. In the Urgent Settings dialog, review the urgent content.
4. In the Recipients area, add recipients.
5. Select the members who should receive the urgent reminder.
6. Confirm the selection and continue.

Success Criteria

• Interface result: Recipients are selected and the message is ready to send.
• Next action available: You can decide whether to turn on in-app pop-up urgent delivery.

Tips While Using

• Common mistake: If no recipient is added, the group-chat urgent message cannot be completed.

6. Turn on in-app pop-up urgent delivery and send

Entry path: Urgent Settings dialog → In-App Pop-up Urgent → Send

1. In the Urgent Settings dialog, turn on In-App Pop-up Urgent if needed.
2. Confirm that the urgent content and recipients are correct.
3. Click Send.
4. In the confirmation dialog, click Send again.

Success Criteria

• Interface result: The urgent message is sent successfully.
• Next action available: The sender can continue tracking the message status in chat.

Tips While Using

• Common mistake: Sending before checking recipients may affect the reminder scope.
• Environment limit: In-app pop-up urgent delivery is affected by admin limits and restriction rules.

7. Check the read status of an urgent message

Entry path: Chat page → Conversation message list

1. After sending the urgent message, watch the status prompt in the chat.
2. When the recipient reads the message, the sender receives a prompt that the urgent message has been read.
3. Use that prompt to confirm whether the message has been viewed.

Success Criteria

• Interface result: A read-status prompt is visible.
• Next action available: You can decide whether follow-up communication is needed.

Tips While Using

• Common mistake: Do not confuse a normal message state with the urgent-message read prompt.
• Environment limit: Read feedback depends on the recipient actually opening the message.