WPS Priority Feature Settings on Windows FAQ

This FAQ covers common questions about WPS Priority Feature Settings on Windows, including where to find the entry, how limits work, who can be restricted, and how read feedback appears.

FAQ

Where can I find the Priority Feature Settings entry?

1. Sign in to the Enterprise Admin Console.
2. Open WPS Collaboration and then Chat Message Settings.
3. Find Priority Feature Settings in the configuration list and click View Details.

What is the default in-app pop-up urgent usage limit?

1. Open the Priority Feature Settings page.
2. Go to the Priority Feature Control tab.
3. Check the In-App Pop-up Urgent Usage Limit area.
4. The default value is 300 recipient-times per person per day.
5. If needed, use the whitelist to set a different limit for selected members or departments.

Which members can be restricted from urgent delivery?

1. Open the Members/Departments That Cannot Be Marked Urgent tab.
2. Check whether the related members or departments have been added to a restriction rule.
3. If the rule includes the option that blocks in-app pop-up urgent reminders, those recipients will not receive that reminder type.

What is the difference between an urgent message and a regular message?

1. An urgent message is used for more noticeable reminders.
2. It can include in-app pop-up urgent delivery when sent.
3. After the recipient reads it, the sender can also receive a read-status prompt.

How do I know whether the recipient has read the urgent message?

1. Return to the chat page after sending the urgent message.
2. Watch the status prompt in the conversation message list.
3. When the system shows that the recipient has read your urgent message, the message has been viewed.

Glossary