Use this feature through 3 how-to topics on Windows; all 3 are available without membership and 0 are membership-related.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Add a sender to the blacklist from the message list | Free |
| 2 | 2. Add a blacklist entry from Mail Settings | Free |
| 3 | 3. Add a whitelist entry from Mail Settings | Free |
How-to Guide
1. Add a sender to the blacklist from the message list
Entry path: Message list page → Right-click menu → Add to Blacklist
- In the message list, right-click the email you want to manage.
- In the shortcut menu, select Add to Blacklist.
- In the confirmation dialog box, click Confirm.
- That sender address is added to the blacklist, and future messages from that sender are moved to the Junk folder automatically.
Success Criteria
- Interface result: After confirmation, the sender no longer needs to be blocked again through the same quick action.
- What you can do next: You can review or maintain the address later in the blacklist list under Mail Settings.
Tips While Using
- Common mistake: Make sure you right-click the correct message so you do not blacklist the wrong sender.
- Environment note: This method adds the sender address from the current message. Use Mail Settings if you need to enter another address or a domain manually.
2. Add a blacklist entry from Mail Settings
Entry path: Mail Settings → Blacklist → Add
- Click Mail Settings at the bottom of the left navigation pane.
- In the left menu, select the Blacklist tab.
- Click Add.
- In the Add Blacklist dialog box, enter an email address or domain.
- Click OK to finish.
Success Criteria
- Interface result: The new address or domain appears in the blacklist list.
- What you can do next: Future messages from that address or domain are handled by the blacklist rule.
Tips While Using
- Common mistake: Check the domain format carefully so you do not enter extra or unrelated characters.
- Environment note: You need to be signed in to a mail account and able to open Mail Settings.
3. Add a whitelist entry from Mail Settings
Entry path: Mail Settings → Whitelist → Add
- Click Mail Settings at the bottom of the left navigation pane.
- In the left menu, select the Whitelist tab.
- Click Add.
- In the Add Whitelist dialog box, enter an email address or domain.
- Click OK to finish.
Success Criteria
- Interface result: The new address or domain appears in the whitelist list.
- What you can do next: Future messages from that address or domain are not treated as junk mail.
Tips While Using
- Common mistake: Confirm that the address or domain belongs to a sender you want to keep, so unrelated sources are not added by mistake.
- Environment note: If you need to enter another address or domain manually, use Mail Settings instead of the right-click action in the message list.