Common questions about WPS Group Chat Search usually focus on search scope, result visibility, and chat access; this FAQ includes 3 common questions and a glossary.
FAQ
What is the difference between group chat search and global search?
- Group chat search focuses on finding chats by group name.
- Global search can cover broader result types such as contacts, chat records, and files.
- If you only need to find a group, opening the search page and switching to Group Chats is usually more direct.
What should I do if I cannot find the target group chat?
- Confirm that you entered the correct group name keyword.
- Check that you are signed in with an account that can access your organization collaboration chats.
- If the group still does not appear, it may be outside your current visibility scope. Contact the group owner or administrator for confirmation.
Can I search for a group chat after I have left it?
- Search results depend on your current access scope.
- If you have already left a group, it usually does not continue to appear in your current search results.
- If you need to rejoin, contact the group owner or the relevant administrator.
Glossary
| Term | Definition |
|---|---|
| Global search bar | The unified search entry at the top of the interface that starts the broader search flow. |
| Search More | The entry in the drop-down menu that opens the dedicated search page for fuller results. |
| Group Chats tab | The category tab on the search page that narrows results to group chats. |
| Group name keyword | The text used to match the name of the target group chat. |