Common questions about Group Chat Management usually focus on access permissions, member permissions, mute rules, and confidential mode; this FAQ covers 5 frequent question types.
FAQ
Where is the group management entry?
- Open WPS Teams and enter the target group chat.
- Click Chat Settings at the top right.
- Click Group Management in the side panel.
Why can't I see the group management page?
- Confirm that your account has already joined the target group chat.
- Check whether you are the group owner or a group admin.
- If not, contact the group owner or an admin for help with the required settings.
What is the difference between "All group members" and "Only the group owner and group admins"?
- All group members allows everyone in the group to perform that action.
- Only the group owner and group admins prevents regular members from performing that action.
- Choose the option that fits the size and governance needs of the group.
What actions can confidential mode restrict?
- It can restrict copying, forwarding, favoriting, converting to to-do items, converting to schedules, converting to notes, and adding reactions.
- It can also restrict downloading images, videos, and files.
- It can also restrict screenshots and screen recording.
What is the difference between muting all members and muting selected members?
- When all members are muted, regular members cannot speak, while the group owner and group admins still can.
- Muting selected members affects only the chosen members.
- Other members who are not muted can still speak normally.
Glossary
| Term | Definition |
|---|---|
| Group admin | A member assigned by the group owner or an existing management role to help manage the group and related settings. |
| Confidential mode | A security setting that restricts actions such as copying, forwarding, downloading, screenshots, and similar behavior in the group. |
| Join management | A setting used to control whether different types of participants need approval before joining the group. |
| Mute all members | A speaking control mode in which regular members cannot send messages. |
| Group ownership transfer | The action of transferring the current group owner role and related management permissions to another member. |