Common questions about Customize Workbench usually focus on feature differences, display conditions, and switching methods; here are 3 frequent questions and answers.
FAQ
What is the difference between Customize Workbench and Workbench Settings?
- Workbench Settings is mainly used to configure the display content of the default workbench.
- Customize Workbench is used to create and manage multiple personalized workbenches.
- If you need to show different content to different user groups, Customize Workbench is the better fit.
Why can't users see a workbench after it is created?
- Confirm that configuration, publishing, and enabling were completed after creation.
- Check whether the correct Desktop View or Mobile View option was selected.
- Confirm that the current member is included in the workbench visibility scope.
What is the difference between the two multi-workbench display modes?
- Tab Switching shows multiple workbench entries as tabs or sections.
- Drop-down Switching uses a drop-down menu to switch between workbenches.
- When there are many workbenches, drop-down switching is usually easier to manage.
Glossary
| Term | Definition |
|---|---|
| Customize Workbench | A workbench management feature in the enterprise admin console that can create multiple workbenches for different member groups. |
| Visibility Scope | The members or departments that can see and use a workbench. |
| Enabled Views | The client views where the workbench is displayed, such as Desktop View or Mobile View. |
| Sorting Management | A setting that controls whether employees can reorder or hide workbenches. |
| General Settings | A setting area used to define how multiple workbenches are displayed, such as tab switching or drop-down switching. |