WPS Customize Workbench on macOS FAQ

Last updated:July 23, 2026

Common questions about Customize Workbench usually involve feature differences, display conditions, switching modes, and permission requirements; the answers below help with quick troubleshooting.

FAQ

What is the difference between Customize Workbench and Workbench Settings?

  1. Workbench Settings is mainly used to configure the display content of the default workbench.
  2. Customize Workbench is used to create and manage multiple personalized workbenches.
  3. If you need to show different content to different user groups, use Customize Workbench.

Why can't users see a workbench on the client after it is created?

  1. Confirm that the workbench configuration is complete.
  2. Confirm that the workbench has been published and enabled.
  3. Check whether the correct Desktop View or Mobile View is selected.
  4. Check whether the current member is within the visibility scope of the workbench.

What is the difference between the two multi-workbench display modes?

  1. Tab Switching is suitable when users need to switch between workbenches through visible tabs at the top of the interface.
  2. Drop-down Switching is suitable when many workbenches need to be managed from one compact entry.
  3. You can change the mode later in General Settings.

Who can create and configure Customize Workbench?

  1. A super admin or a member with the required management permissions must perform these actions.
  2. If the related entry is not visible, check the current account permissions first.
  3. If needed, ask the enterprise admin to assign the required role.

Glossary

TermDefinition
Customize WorkbenchA multi-workbench management feature in the enterprise admin console that can show different content to different member scopes.
Visibility scopeThe range of members or departments that can see a workbench.
Desktop ViewThe setting that controls whether a workbench appears in the desktop client.
Mobile ViewThe setting that controls whether a workbench appears in the mobile client.
General SettingsThe area used to define how multiple workbenches are displayed, such as tab switching or drop-down switching.