How to Use WPS Chat File Search on Windows

Use WPS Chat File Search with 4 how-to topics, all available without membership; choose a topic from the index, then follow the entry point and steps below.

How-to Index

How-to Guide

1. Open the search box at the top

Entry point: Search box at the top of the collaboration chat interface

1. Open WPS on Windows and enter the collaboration chat interface.
2. Look at the top of the window and find the search box.
3. Click the search box to prepare for input or continue to more search options.

Success Criteria

• Interface result: the search box at the top becomes active for input.
• Next action available: you can see a drop-down menu or continue to the next search step.

Tips While Using

• If you are not in the collaboration chat interface, the related search entry may not appear.
• It is helpful to confirm that your account is signed in so chat data can load normally.

2. Open the Search More page

Entry point: Search box at the top → Search More

1. Click the search box at the top.
2. Find Search More in the drop-down menu.
3. Click Search More to open the search page.

Success Criteria

• Interface result: the page switches to a fuller search view.
• Next action available: you can see different search categories at the top of the page.

Tips While Using

• If the drop-down menu does not open, click the search box again.
• On a slower network, the search page may take a moment to load.

3. Switch to the Chat Files tab

Entry point: Tab bar at the top of the search page → Chat Files

1. After opening the search page, look at the tab bar at the top.
2. Find the Chat Files tab.
3. Click Chat Files to switch to the file search view.

Success Criteria

• Interface result: the page shows the area for chat file results.
• Next action available: you can enter a file name or keyword in the search box.

Tips While Using

• If you stay in another category, the results may not be file results.
• Switching to the file category before entering keywords helps narrow the results.

4. Search chat files and review results

Entry point: Search box inside the Chat Files tab

1. In the Chat Files tab, click the search input box.
2. Enter a file name or keyword.
3. Review the returned list of chat file results.
4. Click the target file and follow the on-screen options to preview or download it.

Success Criteria

• Interface result: the result list shows matching chat files.
• Next action available: you can open the target file for the next step.

Tips While Using

• The feature can search many file types, including images, documents, and compressed files.
• Expired files or files deleted on the server may not appear in results.
• Some files may have download limits because of administrator security settings.