Use Sign-In Methods with 4 how-to topics, including 4 free topics and 0 membership-related topics, and jump from the index to the steps you need.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Sign in with an email account | Free |
| 2 | 2. Sign in with a phone verification code | Free |
| 3 | 3. Sign in to an enterprise account with SSO | Free |
| 4 | 4. Fix verification code or sync issues during sign-in | Free |
How-to Guide
1. Sign in with an email account
Entry: WPS launch screen → Choose a sign-in method → Email sign-in
- Open the WPS app and go to the sign-in screen.
- Select the email sign-in option.
- Enter your email address and password.
- Click Sign in to complete the process.
Success Criteria
- On-screen result: You enter the WPS collaboration workspace successfully.
- Next action available: You can access collaborative documents, team spaces, or account-related content.
Tips While Using
- Common mistake: An incorrect email address can prevent sign-in from continuing.
- Environment note: A working internet connection is required.
2. Sign in with a phone verification code
Entry: WPS launch screen → Choose a sign-in method → Phone verification code sign-in
- Open the WPS app and go to the sign-in screen.
- Select the phone sign-in option.
- Enter your phone number and request a verification code.
- Enter the code you receive.
- Click Sign in to finish account access.
Success Criteria
- On-screen result: The account shows as connected after sign-in.
- Next action available: You can continue to cloud or collaboration content.
Tips While Using
- Common mistake: An incorrect phone number can prevent the code from being delivered.
- Environment note: A working network connection and message delivery are required.
3. Sign in to an enterprise account with SSO
Entry: WPS launch screen → Choose a sign-in method → SSO sign-in
- Open the WPS app and go to the sign-in screen.
- Select the SSO sign-in option.
- Enter your organization information or continue to the organization authentication page as prompted.
- Complete enterprise identity verification.
- Return to WPS and enter the enterprise collaboration workspace.
Success Criteria
- On-screen result: The account enters the enterprise work environment.
- Next action available: You can access organization collaboration resources.
Tips While Using
- Common mistake: Incorrect organization information can affect authentication.
- Environment note: Your organization must already provide an available SSO sign-in method.
4. Fix verification code or sync issues during sign-in
Entry: Sign-in screen or account status check after sign-in
- Check whether the phone number, email address, account, or password is entered correctly.
- Confirm that the network connection is stable.
- If you do not receive a verification code, check message or email filtering settings and request the code again.
- If you are signed in but do not see synced content, confirm that you used the correct account.
- Sign in again and check whether the data appears normally.
Success Criteria
- On-screen result: Verification codes can be received normally, or the correct account content appears after sign-in.
- Next action available: You can continue to synced documents and collaboration data.
Tips While Using
- Common mistake: Signing in with a different account can show different synced content.
- Environment note: Synced content display depends on network and account status.