When using Sign-In Methods, common questions usually involve choosing a sign-in method, receiving verification codes, using SSO, and checking synced data. This section includes 4 common questions and 4 glossary terms.
FAQ
Which sign-in methods are available for WPS collaboration?
- Open the WPS sign-in screen.
- Review the available sign-in methods.
- Choose email, phone verification code, or enterprise SSO based on your account type.
What should I do if I do not receive a verification code?
- Check whether your phone number or email address is entered correctly.
- Confirm that the network connection is working and check message or email filtering settings.
- Request the verification code again and try to sign in.
How do enterprise users sign in with SSO?
- Select SSO sign-in on the sign-in screen.
- Enter organization information or continue to the enterprise authentication page.
- Complete identity verification and return to WPS to use the enterprise workspace.
How to keep synced content available after signing in on another device?
- Sign in to WPS on the other device with the same account.
- Confirm that the network connection is working.
- Check whether cloud documents or collaboration content appears on the current device.
Glossary
| Term | Definition |
|---|---|
| SSO | Single Sign-On. It lets users complete one organization identity sign-in and then access related services. |
| Verification code sign-in | A sign-in method that verifies identity with a code sent by phone or email. |
| Collaboration workspace | The team space, collaborative documents, and related account content available after sign-in. |
| Data sync | The state in which cloud content remains available when the same account signs in on different devices. |