Use Search Group Members with 4 how-to topics, all available without membership; start from the How-to Index and open the matching steps for the task you need.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Search members from the chat settings panel | Free |
| 2 | 2. Open the full member list | Free |
| 3 | 3. Search members on the Group Members page | Free |
| 4 | 4. Handle no-result searches | Free |
How-to Guide
1. Search members from the chat settings panel
Entry: Group chat window → top-right More button → Search Members box at the top of the chat settings panel
- Open the target group chat.
- Click the top-right More button to open the chat settings panel.
- Find the Search Members box at the top of the panel.
- Enter a member name keyword and review the matching results.
Success Criteria
- Interface result: The chat settings panel opens and shows the Search Members box.
- Next action available: After entering a keyword, you can see filtered member results.
Tips While Using
- Common mistake: If you are not inside the target group chat, you cannot search that group's members.
- Environment note: The current group member information needs to load normally.
2. Open the full member list
Entry: Group chat window → top-right More button → chat settings panel → View All Members
- Open the chat settings panel for the target group chat.
- Click View All Members in the panel.
- Open the Group Members page and review the full member list.
Success Criteria
- Interface result: The view switches to the Group Members list page.
- Next action available: You can continue browsing or searching in the full member list.
Tips While Using
- Common mistake: Staying only in the chat settings panel without clicking View All Members.
3. Search members on the Group Members page
Entry: Search box at the top of the Group Members page
- Open the Group Members page first.
- Enter a name keyword in the search box at the top of the page.
- Check the filtered member list.
Success Criteria
- Interface result: The member list narrows based on the keyword you entered.
- Next action available: You can refine the keyword until you find the target member.
Tips While Using
- Common mistake: Entering a name that is too long or incomplete, which makes the result harder to judge.
4. Handle no-result searches
Entry: Search Members box or the search box on the Group Members page
- Check whether the name spelling is correct.
- Try a shorter name keyword and search again.
- Confirm whether the target person is still in the current group.
Success Criteria
- Interface result: You can tell whether the issue is the keyword or the member's current group status.
- Next action available: You can search again or return to the member list to confirm manually.
Tips While Using
- Common mistake: Expecting a person who already left the group to appear in the results.