Use Global Search with 3 how-to topics: open the search page, search matching organization content, and filter chat history results; choose a topic from the index and follow the steps.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Open the Global Search page | Free |
| 2 | 2. Search matching organization content | Free |
| 3 | 3. Filter chat history search results | Free |
How-to Guide
1. Open the Global Search page
Entry: Top global search bar input box → Search More
- Click the search bar at the top left.
- In the drop-down menu, click Search More.
- After the search page opens, confirm that the default tab is Comprehensive.
Success Criteria
- Interface result: A separate search page is open.
- You can continue: You can enter keywords in the search box.
Tips While Using
- Common mistake: If you stay only in the drop-down menu and do not click Search More, the full search page does not open.
- Environment note: If you are not signed in or the network is unavailable, organization content may not display completely.
2. Search matching organization content
Entry: Search box on the search page
- Open the Global Search page first.
- Enter a keyword in the search box.
- Review the matching results returned by the system.
- Browse grouped results such as users, groups, messages, documents, and chat history.
Success Criteria
- Interface result: Search results are grouped by type.
- You can continue: You can open a target result or revise the keyword and search again.
Tips While Using
- Common mistake: If the keyword is too broad, the result list may be long. Use a more specific name or content term when possible.
- Environment note: The search scope depends on the organization content your current account can access.
3. Filter chat history search results
Entry: Top right of the search page → Filter
- Complete one keyword search on the search page.
- Open the related chat history results.
- Click Filter at the top right.
- Narrow the result range by sender or sending time.
Success Criteria
- Interface result: The chat history result range becomes narrower.
- You can continue: You can review message results that match your conditions more closely.
Tips While Using
- Common mistake: If you do not run a keyword search first, filters cannot narrow the result set effectively.
- Environment note: Filtering is mainly used for chat history results that have already been returned.