When using Search Group Members, the most common questions involve search scope, no-result checks, and where to find the entry; this FAQ includes 3 common questions and a short glossary.
FAQ
Does the search include members who already left the group?
- Search results only show members who are currently in the group.
- If someone has already left the group chat, that person usually does not appear in the results.
- To confirm, open the full member list for the current group first.
What should I do if the search returns no result?
- Check whether the name spelling is correct.
- Try a shorter keyword for a broader match.
- If there is still no result, confirm that the person is in the current group.
Where can I find the Search Members entry?
- Open the target group chat window.
- Click the top-right More button to open the chat settings panel.
- Find the Search Members box at the top of the panel, or click View All Members and continue searching from the top of the member page.
Glossary
| Term | Definition |
|---|---|
| Chat settings panel | The settings area opened from the top-right corner of a group chat, where you can access group-related actions and member tools. |
| Group Members page | The page that shows the full list of current group members and supports continued filtering. |
| Keyword match | Filtering visible member results by entering a full or partial name. |