How to Use WPS Priority Feature Settings on macOS

This how-to guide includes 7 topics for WPS Priority Feature Settings on macOS, covering entry access, recipient restrictions, usage limits, whitelist rules, urgent sending, group chat delivery, and read-status checks; 7 items are available without membership and 0 are membership-related.

How-to Index

How-to Guide

1. Open the Priority Feature Settings page

Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings → Priority Feature Settings → View Details

1. Sign in to the Enterprise Admin Console.
2. Click WPS Collaboration to expand the collaboration management menu.
3. Click Chat Message Settings.
4. Find Priority Feature Settings in the configuration list.
5. Click View Details to open the settings page.

Success Criteria

• Interface result: The Priority Feature Settings page opens.
• Next action available: You can switch tabs and continue configuring rules.

Tips While Using

• Permissions: This action requires enterprise admin permissions.
• Environment: You need normal access to the Enterprise Admin Console.

2. Set members or departments that cannot be marked urgent

Entry path: Priority Feature Settings page → Members/Departments That Cannot Be Marked Urgent → Add Rule

1. Open the Priority Feature Settings page.
2. Click the Members/Departments That Cannot Be Marked Urgent tab.
3. Click Add Rule.
4. Select the members or departments to restrict.
5. Select restriction types such as Do not allow in-app pop-up urgent reminders.
6. Confirm that the rule appears in the list.
7. Click Save.

Success Criteria

• Interface result: The new restriction rule appears in the list.
• Next action available: You can edit or delete the rule later.

Tips While Using

• Common mistake: Leaving the page before saving prevents the new rule from taking effect.
• Environment: Up to 50 restriction rules can be created.

3. Set the in-app pop-up urgent usage limit

Entry path: Priority Feature Settings page → Priority Feature Control

1. Open the Priority Feature Settings page.
2. Click the Priority Feature Control tab.
3. Find the In-app pop-up urgent usage limit area.
4. Adjust the daily usage limit as needed.
5. Click Save to apply the change.

Success Criteria

• Interface result: The page shows the updated daily limit.
• Next action available: Members follow the new limit when sending in-app pop-up urgent reminders.

Tips While Using

• Common mistake: If you change the limit but do not save it, the page returns to the previous value after refresh.
• Environment: The default value is 300 recipient-times per person per day.

4. Add whitelist limits for members or departments

Entry path: Priority Feature Settings page → Priority Feature Control → Add Whitelist

1. Open the Priority Feature Settings page.
2. Open the Priority Feature Control tab.
3. Click Add Whitelist.
4. Select the members or departments that need a separate limit.
5. Enter the In-app pop-up urgent usage limit value for that member or department.
6. Confirm that the whitelist rule appears in the list.
7. Click Save.

Success Criteria

• Interface result: The whitelist rule appears in the list.
• Next action available: You can edit, delete, or add more whitelist rules.

Tips While Using

• Common mistake: Mixing up the general limit and the whitelist limit can cause unexpected results.
• Environment: Up to 50 whitelist rules can be created.

5. Send an urgent message in chat

Entry path: WPS Teams client → Chat conversation → Right-click message → Urgent

1. Open the WPS Teams client.
2. Open the target chat conversation from the left navigation area.
3. Right-click the message bubble that you want to mark urgent.
4. Click Urgent in the menu.

Success Criteria

• Interface result: The message enters the urgent sending flow.
• Next action available: You can continue setting recipients or reminder options.

Tips While Using

• Common mistake: If the target message is not selected first, you cannot apply the urgent action to that message.
• Environment: Enterprise chat features must be enabled.

6. Choose recipients and send an urgent message in a group chat

Entry path: WPS Teams client → Chat conversation → Right-click message → Urgent → Urgent Settings

1. Open the target group chat.
2. Right-click the message bubble that you want to mark urgent.
3. In the Urgent Settings dialog, review the urgent content.
4. In the Recipients area, add recipients.
5. Select the members who should receive the urgent reminder.
6. Click Send.

Success Criteria

• Interface result: The urgent message is sent to the selected recipients.
• Next action available: You can continue checking message status after sending.

Tips While Using

• Common mistake: Sending before confirming the recipient range can leave out intended recipients.
• Environment: Recipient selection is affected by admin rules.

7. Check the read status of an urgent message

Entry path: Chat page → Conversation message list

1. After sending the urgent message, watch the status prompt in the conversation.
2. When the recipient reads the message, check the returned read notification.
3. Use the read prompt to confirm whether the target member has viewed the message.

Success Criteria

• Interface result: You can see a prompt showing that a member has read your urgent message.
• Next action available: You can decide whether to follow up based on the read result.

Tips While Using

• Common mistake: Confusing a regular message read state with the urgent-message read prompt.
• Environment: Read prompts depend on normal message delivery and recipient reading activity.