Use Pin or Unpin with 2 how-to topics, including pinning a conversation and unpinning a conversation; 2 items are available without membership and 0 items are membership-related.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Pin a conversation | Free |
| 2 | 2. Unpin a conversation | Free |
How-to Guide
1. Pin a conversation
Entry: Conversation list → Right-click the target conversation → Pin
- In the conversation list on the left, find the conversation you want to pin.
- Right-click the conversation.
- In the menu that appears, click Pin.
- Confirm that the conversation moves to the pinned area at the top of the sidebar.
- Check whether a pin icon appears next to the conversation name.
Success Criteria
- Interface result: The target conversation appears in the top pinned area of the sidebar.
- Next action available: You can click the conversation and open the chat normally.
- Status indicator: A pin icon appears next to the conversation name.
Tips While Using
- Common mistake: Right-click the conversation in the list, not inside the chat content area.
- List behavior: The conversation position changes after pinning, which is expected.
- Membership note: This feature does not require WPS membership.
2. Unpin a conversation
Entry: Conversation list → Right-click a pinned conversation → Unpin
- In the top area of the conversation list, find the pinned conversation.
- Confirm that the conversation is currently pinned by checking the pin icon.
- Right-click the conversation.
- In the menu that appears, click Unpin.
- Confirm that the conversation leaves the pinned area and returns to its original order in the list.
Success Criteria
- Interface result: The target conversation no longer appears in the top pinned area.
- Next action available: The conversation can still be opened normally in the regular list.
- Status indicator: The pin icon disappears.
Tips While Using
- Common mistake: If the conversation is not currently pinned, the unpin option may not appear.
- List behavior: After unpinning, the conversation returns to the regular list order.
- Membership note: This feature does not require WPS membership.