Use WPS Message History with 3 how-to topics, including viewing message history, jumping to chat, and viewing context; 3 items are available without membership and 0 are membership-related.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. View Message History | Free |
| 2 | 2. Jump to Chat | Free |
| 3 | 3. View Context | Free |
How-to Guide
1. View Message History
Entry: Message editor bar → View Message History
- Open the WPS collaboration chat interface.
- Click View Message History above the message editor bar.
- In the pop-up chat record window, review the historical messages.
- Switch categories as needed: All, Files, Cloud Docs, Images & Videos, and Links.
Success Criteria
- Interface result: The chat record window opens and displays the message history list.
- Next action: You can continue switching categories to review different types of content.
Tips While Using
- Common mistake: If you are not in the collaboration chat interface, the entry may not appear.
- Environment note: Loading message history depends on the current conversation content and network status.
2. Jump to Chat
Entry: Message editor bar → View Message History → Jump to Chat
- Open the WPS collaboration chat interface.
- Click View Message History to open the chat record window.
- Move the pointer over the target historical message.
- Click Jump to Chat to return to the original location of that message.
- For an image or attachment message, right-click the image or attachment first, then choose Jump to Chat.
Success Criteria
- Interface result: The interface jumps to the location of the selected historical message.
- Next action: You can continue reading the messages before and after it.
Tips While Using
- Common mistake: Image and attachment messages require the right-click menu for this action.
- Environment note: You can jump only to historical messages in conversations you can currently access.
3. View Context
Entry: Message editor bar → View Message History → View Context
- Open the WPS collaboration chat interface.
- Click View Message History to open the chat record window.
- Move the pointer over the target historical message.
- Click View Context.
- For an image or attachment message, right-click the image or attachment first, then choose View Context.
Success Criteria
- Interface result: The chat record window locates the target message and shows the related messages around it.
- Next action: You can continue browsing the nearby conversation context.
Tips While Using
- Common mistake: Jump to Chat and View Context open different results, so avoid mixing them up.
- Environment note: The visible context range depends on what the chat record window can currently load.