How to Use WPS Message List on macOS

Use WPS Message List through 5 topics: search conversations, filter chat categories, pin or unpin chats, review the message list, and open more management options; all 5 topics are available without membership.

How-to Index

How-to Guide

1. Search conversations

Entry: Top of Message List → Search box

1. Open the WPS collaboration workspace and locate the search box at the top of the Message List.
2. Enter a conversation name or keyword in the search box.
3. Review the matching conversation results shown in the list.
4. Click the target conversation to open the related chat window.

Success Criteria

• Interface result: Matching conversations appear in the list.
• Next action: You can open the selected conversation and read its messages.

Tips While Using

• Common mistake: If the keyword is too broad, too many results may appear. Try a more specific conversation name.
• Environment note: If messages have not finished syncing, the result list may not update immediately.

2. Filter chat categories

Entry: Below the search box → Category tabs

1. Find the category tab bar below the search box in Message List.
2. Click All to view all conversations under the current account.
3. Click @Me to view conversations that include mentions for you.
4. As needed, click Direct Messages, Documents, or Tags to switch to the related conversation view.

Success Criteria

• Interface result: The list updates to show only conversations in the selected category.
• Next action: You can click any listed conversation to open its chat content.

Tips While Using

• Common mistake: If you cannot find a target conversation after switching categories, return to All and check again.

3. Pin or unpin a conversation

Entry: Message List → Right-click a conversation → Pin / Unpin

1. In Message List, find the conversation you want to keep visible.
2. Right-click the conversation to open the shortcut menu.
3. Select Pin to keep the conversation at the top of the list.
4. To restore the normal order, right-click the same conversation again and select Unpin.

Success Criteria

• Interface result: A pinned conversation stays at the top of the list and shows a pin indicator.
• Next action: After unpinning, the conversation returns to the regular order.

Tips While Using

• Common mistake: If the shortcut menu does not appear, make sure the pointer is on a specific conversation item.

4. Review the message list

Entry: Left-side Message List area

1. Open the collaboration workspace and review the conversation items in the left-side Message List.
2. Check the avatar and conversation name to identify a group chat or direct message quickly.
3. Review external labels, unread badges, message previews, and timestamps to judge priority.
4. If a do-not-disturb icon appears, use it to understand the current notification status of that conversation.
5. Click any conversation to view the full chat content on the right side.

Success Criteria

• Interface result: The list shows avatars, names, unread counts, timestamps, and related status details.
• Next action: Clicking a conversation switches the chat area to that content.

Tips While Using

• Common mistake: Unread badges alone may not be enough to judge priority. Check the timestamp and preview together.

5. Open more categories and management options

Entry: Category tab bar → More button

1. Find the More button in the category tab bar.
2. Click More to open the additional actions menu.
3. In the pop-up menu, select Manage Groups.
4. Organize the conversation grouping structure based on your current collaboration needs.

Success Criteria

• Interface result: Clicking More opens an extended actions menu.
• Next action: After entering Manage Groups, you can continue organizing conversation groups.

Tips While Using

• Common mistake: If you cannot find the management option, first confirm that you are in the Message List category area.
• Environment note: This management item is described as available on PC, so use the entry that is visible in your current client.