Common questions about Member Mute Management usually focus on where to find the entry, what the mute scope covers, and how quickly changes take effect; this FAQ covers 3 common questions.
FAQ
Where is the Member Mute Management entry?
- Sign in to the Enterprise Admin Console.
- Open WPS Collaboration and then Chat Message Settings.
- In the Member Mute Management item, click View Details.
What does muting affect?
- After a member is added to the mute list, that member is restricted from speaking in collaborative chat.
- The scope covers all collaborative chat conversations.
- To restore access, remove the member from the muted member list.
How long does it take for unmuting to take effect?
- Open the Member Mute Management page.
- Find the target member in the muted member list and click Remove.
- After removal, the member can speak normally again.
Glossary
| Term | Definition |
|---|---|
| Enterprise Admin Console | The admin page where enterprise administrators manage organization and collaboration settings. |
| Chat Message Settings | The settings page used to manage chat-related rules and speaking controls. |
| Muted Member List | The list of members who are restricted from speaking in collaborative chat. |