How to Use WPS Member Mute Management on macOS

Last updated:July 23, 2026

Use Member Mute Management with 3 operation topics in the enterprise admin console; 3 are available without membership and 0 are membership-related.

How-to Index

No.TopicMembership Requirement
11. Open the Member Mute Management pageFree
22. Add a muted memberFree
33. Remove a muted memberFree

How-to Guide

1. Open the Member Mute Management page

Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings → Member Mute Management → View Details

  1. Sign in to the Enterprise Admin Console.
  2. In the left navigation pane, click WPS Collaboration to expand the collaboration menu.
  3. Click Chat Message Settings to open the chat settings page.
  4. Find Member Mute Management in the configuration list and click View Details.

Success Criteria

  • Interface result: The Member Mute Management page opens.
  • Next action available: You can review the muted member list and continue with add or remove actions.

Tips While Using

  • Use an enterprise admin account with the required management permissions.
  • Keep the network connection stable while accessing the admin console.

2. Add a muted member

Entry path: Member Mute Management page → Add Member

  1. Open the Member Mute Management page.
  2. Click Add Member to open the member selection panel.
  3. Select the member who should be muted.
  4. After the member is added, that member can no longer speak in any collaboration chat conversation.

Success Criteria

  • Interface result: The selected member appears in the muted member list.
  • Next action available: You can add more members or review the current mute status.

Tips While Using

  • Confirm the member identity before adding the mute restriction.
  • The mute scope covers all collaboration chat conversations.

3. Remove a muted member

Entry path: Member Mute Management page → Muted Member List → Remove

  1. Open the Member Mute Management page.
  2. Find the member to unmute in the muted member list.
  3. Click Remove.
  4. The member regains normal speaking permissions.

Success Criteria

  • Interface result: The member no longer appears in the muted member list.
  • Next action available: The member can speak normally in collaboration chats again.

Tips While Using

  • Confirm the target member before removing the mute restriction.
  • If the list is long, verify member details before completing the action.