Common questions about Member Mute Management focus on where to find the entry, what the mute scope covers, and how speaking access is restored; this section includes 3 frequent questions.
FAQ
Where is Member Mute Management located?
- Sign in to the Enterprise Admin Console.
- Open WPS Collaboration and then Chat Message Settings.
- In Member Mute Management, click View Details.
What does muting affect?
- After a member is added to the mute list, that member is restricted from speaking.
- The restriction covers all collaboration chat conversations.
- To restore speaking access, remove the member from the Member Mute Management page.
How quickly does unmuting take effect?
- Open the Member Mute Management page.
- Remove the target member from the muted member list.
- After removal, the member regains normal speaking permissions.
Glossary
| Term | Definition |
|---|---|
| Member Mute Management | An admin feature in chat message settings that controls whether selected members can speak in collaboration chats. |
| Muted member list | The list of members who are restricted from speaking in all collaboration chat conversations. |
| Enterprise Admin Console | The management entry used by enterprise admins to configure collaboration and permission settings. |