When using WPS LAN Files, the most common questions are about network conditions, receiving requirements, and transfer status; this section covers 4 frequent questions and answers.
FAQ
Why is LAN file transfer different from regular file sending?
- LAN file transfer sends files directly through the same local network without uploading them to the cloud first.
- Regular file sending usually depends on a cloud upload and download process.
- If you need to send larger local files quickly in the office, LAN file transfer is often the more direct option.
What conditions do I need before sending a LAN file?
- Make sure both the sender and recipient are signed in to WPS Collaboration.
- Make sure both sides are on the same local network.
- Make sure the recipient is online, or the acceptance step cannot be completed.
What should I do if the file transfer fails?
- First check whether both sides are still on the same local network.
- Confirm that the recipient is online and has clicked Receive.
- If the transfer still does not complete, re-enter the chat and send the file again, or use regular file sending instead.
Can I cancel during transfer?
- During the waiting-for-receipt stage, the sender can click the close button to cancel the transfer.
- After the file enters the transferring stage, the current version does not support canceling during transfer.
- If you need to stop later actions, wait for the current transfer to finish and then start again if needed.
Glossary
| Term | Definition |
|---|---|
| Local network | A network environment such as an office, home, or other local connection range where devices can reach each other directly. |
| File transfer card | A message card in chat that shows the file name, status, buttons, and progress information. |
| Transfer successful | The completion state that appears after the LAN transfer finishes successfully for both the sender and recipient. |