When using Group Bot, the most common questions fall into 3 areas: finding the entry, checking the bot list, and adding a bot; this FAQ includes 3 common answers.
FAQ
What should I do if I can't find the Group Bot entry?
- Make sure you are in a target group chat window, not a one-to-one chat.
- Click the top-right three-dot icon in the group chat to open chat settings.
- Look for the Group Bot option in the settings panel.
- If it still does not appear, update WPS Office for Windows to the latest version and try again.
Why can't I see the bots already added to this group?
- Check whether your internet connection is working normally.
- Reopen the group chat, then open the Group Bot page again.
- Confirm that you entered the correct target group instead of another conversation.
- If the page still does not load, try again later.
How do I add a new bot to the current group?
- Open the Current Group Bots page.
- Click the Add Bot button in the lower-right corner.
- Select the bot you want from the pop-up list.
- Return to the page and confirm that the bot now appears in the list.
Glossary
| Term | Definition |
|---|---|
| Group Bot | A bot capability added to a group chat to provide notifications, reminders, or other automated services in the group. |
| Current Group Bots | The page that lists the bots already added to the current group chat. |
| Chat settings panel | The settings area opened from the three-dot icon in a group chat window, where you can access Group Bot and related entries. |