When using Do Not Disturb for Messages and Enable New Message Notifications in WPS, common questions usually focus on message delivery, scope, and status recognition; this FAQ includes 4 common questions and 4 glossary terms.
FAQ
Can I still receive messages after I turn on Do Not Disturb for Messages?
- Yes. Messages still arrive in the conversation normally.
- Do Not Disturb only turns off notification alerts and does not block message delivery.
- Unread message counts still appear, so you can review them later.
Does Do Not Disturb apply to one conversation or to all conversations?
- This setting applies only to the selected conversation.
- The notification state of other conversations does not change at the same time.
- If you want to mute multiple conversations, repeat the same steps for each one.
Why does the right-click menu sometimes show Do Not Disturb for Messages and sometimes show Enable New Message Notifications?
- These are two labels for the same switch in different states.
- When notifications are currently on for a conversation, the menu shows Do Not Disturb for Messages.
- When the conversation is already muted, the menu shows Enable New Message Notifications.
How can I tell whether a conversation is currently muted?
- Check whether a 🔕 icon appears next to the conversation.
- If the icon is visible, the conversation is currently in Do Not Disturb mode.
- After notifications are restored, the icon disappears automatically.
Glossary
| Term | Definition |
|---|---|
| Do Not Disturb for Messages | A status setting that turns off notification alerts for one conversation while messages still arrive normally. |
| Enable New Message Notifications | The action that restores notification alerts for a conversation that was previously muted. |
| Conversation list | The area that shows chat conversations and lets you right-click to manage notification-related actions. |
| Unread message count | The number of new messages that have not been viewed yet and still remains visible after muting. |