This FAQ covers 4 common questions about conversation-level notification control in WPS on macOS, plus a short glossary.
FAQ
Can I still receive messages after I turn on Do Not Disturb for Messages?
- Yes. Messages still arrive normally.
- Do Not Disturb turns off notification alerts, not message delivery.
- Unread message counts still appear in the conversation.
Does Do Not Disturb apply to one conversation or all conversations?
- It applies only to the currently selected conversation.
- Other conversations keep their own notification settings.
- If you want to change multiple conversations, set them separately one by one.
Why does the right-click menu sometimes show “Do Not Disturb for Messages” and sometimes “Enable New Message Notifications”?
- These are two states of the same notification switch.
- When notifications are currently on, the menu shows Do Not Disturb for Messages.
- When the conversation is already muted, the menu shows Enable New Message Notifications.
How can I tell whether a conversation is currently muted?
- Check whether a 🔕 icon appears on the right side of the conversation.
- If the icon is visible, the conversation is in Do Not Disturb status.
- If the icon is gone, new message notifications have been restored.
Glossary
| Term | Definition |
|---|---|
| Do Not Disturb for Messages | A status setting that turns off notification alerts for one conversation without affecting actual message delivery. |
| Enable New Message Notifications | The action that restores notification alerts for a conversation that was previously muted. |
| Conversation list | The area on the left side of the collaboration messaging interface that shows chats or groups. |
| Unread count | The indicator that shows how many new messages in a conversation have not been viewed yet. |